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Regular or Temporary:

Language Fluency: English (Required)

Work Shift:

Please review the following job description:

Essential Duties and Responsibilities

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

Ensure team members adhere to all governing servicing SLAs, regulations and investor requirements. Oversee proper management, budget, staffing, performance and development; as well as, hire, train and coach staff. Establish, review and maintain department standards; identify gaps, coordinate improvements and develop controls to enhance efficiencies and minimize risks. Manage operations within appropriate risk tolerance, including settlement and loss authority limits. Identify and communicate adverse issues, trends or inefficiencies to senior management and other lines of business along with proposed solutions; implement agreed upon resolutions. Build and maintain relationships with internal and external business partners, managing expectations and accountability Ensure existence and effectiveness of SOX controls, servicing-related general ledger and subsidiary ledger reconciliations. Analyze the financial risk to the Bank with respect to Mortgage Servicing processes and transactions (including corporate advances) to ensure internal controls are effective to mitigate financial risk. Create, analyze and distribute monthly key financial results for all cost centers, including but not limited to monthly financial reporting. Oversee cash movement, including but not limited to ACH Activity, Wires and Electronic Funds Transfers.

Qualifications

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Qualifications:

Accounting degree, or equivalent education and related training or experience A minimum of seven years in a management or leadership role of individual contributors Ten years of exposure to default, mortgage servicing or strongly related field. Strong oral and written communication skills. Strong interpersonal, time management and organizational skills. Ability to work in a regularly changing and medium-paced environment. High ability to operate independently Ability to lead and manage a medium size organization and DNIE Skills - Computer Applications, Technical, Interpersonal, Problem Solving

Preferred Qualifications

Advanced accounting degree, CPA or equivalent BKFS Mortgage Serving Technology Experience Strong MS Excel Knowledge Proficient understanding of the servicing life cycle

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position.Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truists generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truists defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

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